Secure Parking has been named as winner of Outstanding Customer Service category at the 2017 Parking Industry Awards. The award was presented at an industry dinner at Sydney’s Star Event Centre on 18 September, attended by over 200 members of the parking community.
The prestigious Parking Industry Awards celebrates the achievements of individuals, teams and organisations for excellence, outstanding facilities and innovation throughout the parking sector. Through showcasing best practice and rewarding exceptional contributions, the Awards aim to highlight the industry’s commitment to raising the standards of the parking industry.
Entries to the 2017 Parking Industry Awards were judged by a panel of ten international and national leaders working in the parking industry.
Garth Mathews, Chief Executive Officer said “Secure Parking has been committed to improving the level of service we offer to our customers and this Award is recognition for the efforts by our team to improve every touchpoint across the business. Secure Parking will be introducing a range of new customer service innovations that will ensure Secure Parking continues to set the customer service benchmark for the industry.
The entries this year are continuing to raise the bar, in terms of high standards and commitment to the control and management of parking facilities. We have seen a remarkable number of organisations look to advance the reputation of the parking industry through innovation and best practice,” said CEO, Lorraine Duffy.
Industry association, Parking Australia, operate the prestigious Parking Industry Awards program which distinguishes outstanding achievement and excellence in the Australian parking industry, recognising leading examples of new car park development and refurbishment, excellence in innovation and technology, outstanding marketing and communications, and exceptional use of on street and public space, as well as individual achievers and the parking organisation of the year.
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